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Customer Testimonials

Overall Score



4.82


Composite Score


Quality

Customer Service

Value for Money


Review Date: 07/14/2017 | Author: Dom B., the hills, TX

Comments: They called promptly, came out promptly, and did the job well.

Review Date: 05/26/2017 | Author: Brian H., Pflugerville, TX

Comments: I received a $68 diagnostic quote over the phone, however the technician wrote down $78 on the invoice. I mentioned it to the technician and he kindly changed the diagnostic cost to the $68 I was initially quoted over the phone. Consistency on pricing would be nice. Inflation is inevitable, but shouldn't happen between the dispatch to the on-site tech...lol Other than that the technician discovered the jammed air filter and thus fixed our problem. Great work...just keep your eyes open for cost creep...lol

Review Date: 04/18/2017 | Author: James H., Elgin, TX

Comments: They showed up on time, did quality work and had a reasonable price.

Review Date: 04/13/2017 | Author: Paul H., Austin, TX

Comments: Showed up on time . Fixed it the next day. Nice guys.

Review Date: 04/05/2017 | Author: Juan R., Elgin, TX

Comments: Billy was 5 minutes early. He introduced himself professionally. He gave me recommendations without the pressure of it has to be done now. He was thorough, and the price was very fair.

Review Date: 03/09/2017 | Author: Lolo G., Del Valle, TX

Comments: Honest and very reliable! He was here when he said he would be!

Review Date: 03/04/2017 | Author: a Neighbor, Round Rock, TX

Comments: Edgar with Ram Air is very professional & makes the customer his priority. Very impressed.

Review Date: 01/16/2017 | Author: Juan G., Austin, TX

Comments: Ram Air is a company that conducts business in a professional way. They are punctual and service rates are reasonable.

Review Date: 11/21/2016 | Author: a Neighbor, Cedar Park, TX

Comments: Very good service.

Review Date: 07/29/2016 | Author: Laura P., Georgetown, TX

Comments: I received a call form them the same morning as my report. The repairman was very pleasant and worked us in to his day while he was waiting for another call to "defrost". Pricing was upfront and reasonable. Thank You Laura P Georgetown

Review Date: 07/24/2016 | Author: Charles L., Austin, TX

Comments: RAM A/C is very professional in answering questions and providing estimates.

Review Date: 07/21/2016 | Author: a Neighbor, Round Rock, TX

Comments: was on time and worked quickly to solve the problem and the rate was reasonable. Thank you.

Review Date: 06/30/2016 | Author: Harold M., Austin, TX

Comments: I asked if they could come Friday and they called back and said they could come on Thursday. They were prompt and on time. Did a great job!

Review Date: 05/13/2016 | Author: Wanda T., Manchaca, TX

Comments: Customer service was outstanding. They followed up with appointment confirmation and even called to say that they were on the way. Technician explained everything in detail and made sure we understood what he was explaining.

Review Date: 04/09/2016 | Author: Billy r E., Austin, TX

Comments: Just a very informative person in Edgar Ramos and his knowledge of a/c work and will help with wall device. He didn't pull any punches and was very honest. Didn't charge a arm and a leg either. Highly recommend him.

Review Date: 02/26/2016 | Author: Esther L., Hutto, TX

Comments: Bill answered all our questions and was very knowledgeable. Repairman showed up on time and completed installation in a timely manner. Once installed Edgar went over all necessary information regarding warranty and maintenance. Would highly recommend Ram Air!

Review Date: 12/11/2015 | Author: Sherry T., Austin, TX

Comments: Edgar was very respectful, answered all of my questions, and he was very knowledgeable. I would highly recommend Ram Air!

Review Date: 11/24/2015 | Author: a Neighbor, Round Rock, TX

Comments: The repairman showed up on time as scheduled. He listened carefully to the symptoms and after inspecting the heating system, explained the suspect component and why it required replacement. After replacing the failed component, he thoroughly tested the system to ensure it was fully operational. Overall, I found the repairman to be honest, thorough and professional. I would not hesitate to hire Ram Air again, and would recommend them to anyone else needing HVAC services.

Review Date: 11/18/2015 | Author: a Neighbor, Round Rock, TX

Comments: Great experience with this company, fast, reliable, and best thing: honest.

Review Date: 10/16/2015 | Author: John M., Round Rock, TX

Comments: Polite and professional.

Review Date: 09/24/2015 | Author: Steve S., Austin, TX

Comments: The guys at Ram Air are simply awesome! I received a call minutes after submitting my info and an appointment was promptly set. The service tech arrived on time and was very thorough and had great communication. I had some follow up questions after the appointment and Edgar was always available, responding into the late evening. Thank you Ram Air! You are our guys for AC work!

Review Date: 08/10/2015 | Author: William S., Pflugerville, TX

Comments: The crew member were courteous and helpful. The crew handled the installation with minimal interruption to our regular routine. The courtesy call before arrival was helpful. The installation was completed the same day. The job took a little longer than estimated, but not enough that it interfered with our routine.

Review Date: 08/10/2015 | Author: William S., Pflugerville, TX

Comments: The crew members were very courteous and helpful. The courtesy call before arrival was helpful. The crew arrived before the expected arrival time. The crew members were very professional with minimal interruption to our regular routine. The project was completed the same day, although it took a little longer than estimated, but not enough that it interfered with our activities.

Review Date: 07/09/2015 | Author: Jeff C., Austin, TX

Comments: They showed up very quickly in a Saturday and didn't charge weekend rates.

Review Date: 06/15/2015 | Author: a Neighbor, Austin, TX

Comments: Very professional and respectful so far

Review Date: 06/04/2015 | Author: Erik T., Austin, TX

Comments: On time, professional service....had my ac up and running the same day

Review Date: 05/19/2015 | Author: a Neighbor, Austin, TX

Comments: on time and within his estimate

Review Date: 05/01/2015 | Author: Jas A., Austin, TX

Comments: Showed up on time as scheduled. Nice guy -- Edgar.

Review Date: 03/19/2015 | Author: Cheryl F., Round Rock, TX

Comments: It turned out we didn't have a problem...just the fresh air circulation fan was running and I thought it shouldn't be. Edgar spent about 45 minutes checking everything and called the manufacturer to find out how to change the frequency if we wanted to. Checked and reviewed the thermostat programming also. He was the first to call and came out right away. Cost us a service call.

Review Date: 02/20/2015 | Author: a Neighbor, Cedar Creek, TX

Comments: I work full time and it is very hard to get a day off to take care of home repairs. I called Ram Air and they took care of everything. I did not even have to meet them out on the job. Got home and everything was clean and working great. Very professional.

Review Date: 01/28/2015 | Author: a Neighbor, Manor, TX

Comments: Called immediately on a Sunday. Arrived on time and quickly diagnosed the problem. Edgar was very professional and I would highly recommend Ram Air for any heating and air service.

Review Date: 01/13/2015 | Author: Gail W., Austin, TX

Comments: Company was very responsive, and Arrived on time as scheduled. My heat pump he frozen over and was low on freon...so it was n easy fix. Glad to have service restored so quickly. Nice guys and would definitely recommend.

Review Date: 12/29/2014 | Author: Bernard M., Leander, TX

Comments: Called customer immediately on a Saturday night & made appt on Sunday morning. Arrived on time, quickly troubleshot problem, replaced bad parts that he had on truck. Edgar was personable and charged fair, reasonable rates. Highly recommend RAM air.

Review Date: 12/10/2014 | Author: a Neighbor, Austin, TX

Comments: On time and job well done

Review Date: 10/16/2014 | Author: John V., Elgin, TX

Comments: No high pressure sales pitches for a new A/C unit. Friendly and polite. Answered all my questions with clear, concise explanations.

Review Date: 10/09/2014 | Author: Dana G., Buda, TX

Comments: We wanted our unit inspected and one minor repair fixed that came up at inspection on our new home. Being new to the area I was unsure who to trust and hire, so I used HomeAdvisor. Edgar with Ram Air called right away and came out the next day. He was very friendly, knowledgeable and thoroughly answered all my questions about our unit. Being a child of a contractor, I am very picky about who we use on our own home. I would recommend Edgar & Ram Air in a heartbeat and will use them for all of our HVAC needs!

Review Date: 09/05/2014 | Author: Houston L., Elgin, TX

Comments: I would call on these guys anytime I need service on my A/C.

Review Date: 08/18/2014 | Author: Buddy M., Pflugerville, TX

Comments: Edgar responded in a very timely fashion, worked hard to diagnose the problem and resolve it completely! The pricing very reasonable and the experience was fantastic! I now have a regular to call on for my HVAC needs. Do yourself a huge favor and give him a call when you run into system problems. You won't regret it!!

Review Date: 08/14/2014 | Author: a Neighbor, Round Rock, TX

Comments: They arrived promptly and were courteous. They identified the problem, but could not detect the location of the freon leak. I would use them again.

Review Date: 07/17/2014 | Author: Rene W., Georgetown, TX

Comments: This company was prompt and handled the repair of my air conditioner. They were reasonably priced and fast. They told me they would be at my house at mid-morning and they were. I will use Ram Air again in the future.

Review Date: 06/26/2014 | Author: Steve S., Austin, TX

Comments: Edgar and coworker were thorough and did a great job.Now A.C works perfect.TY

Review Date: 06/16/2014 | Author: Nicole B., Manor, TX

Comments: Ram Air came out the same day as the call and fixed my AC within the hour. Other companies I had called could not schedule me for same day service.

Review Date: 06/13/2014 | Author: David T., Hutto, TX

Comments: We bought a house and needed ac checked out, found a relay was not working properly and the ductwork was repaired with DUCK TAPE. They took that off and fixed it properly and supported the sagging duct. Thanks for being so prompt and through

Review Date: 05/21/2014 | Author: Manny L., Austin, TX

Comments: Edgar was dependable, knowledgeable and trustworthy.

Review Date: 05/12/2014 | Author: Pamela G., Pflugerville, TX

Comments: I hired Edgar to service my AC unit. In the meantime I was waiting for the roofer to come fix a leak coming through my ceiling. Edgar offered to take a look while he was in the attic to see where it was coming from. Lo and behold he found out it was coming from the drain line which most likely had become disconnected in the process of having my home inspected the previous week. He charged me a very minimal amount for the work he did. I am more than satisfied and plan to use him again in the future for any AC problems in my future home.

Review Date: 05/03/2014 | Author: Joe J., Austin, TX

Comments: I needed to spread the project across two monthly paychecks. Ram air accomodated that with two trips, ordered the parts, and all on a handshake.

Review Date: 04/14/2014 | Author: Rey R., Pflugerville, TX

Comments: Edgar, I believe is the owner, is a real pro. Very courteous, really prompt (even 2 hours early which was great) & excellent customer service. He not only resolved the problem but also gave practical inputs on the how's & why's regarding my system.

Review Date: 04/13/2014 | Author: Liz J., Austin, TX

Comments: Edgar is wonderful to work with. He is prompt, professional and a happy guy.

Review Date: 04/03/2014 | Author: Jack L., Austin, TX

Comments: Edgar's price was extremly fair and actually came in lower than he quoted me on the phone, the work was done quickly and Edgar met me at my house within 12 hours of contact. Edgar explained exatly what work he was going to do and why. Over all very professioaal comapny and man to work with. I would recommend Edgar and will use him again.

Review Date: 01/07/2014 | Author: James Y., Round Rock, TX

Comments: Edgar showed up on time and did a great job.

Review Date: 12/27/2013 | Author: Janet W., Kyle, TX

Comments: Excellent service. !!

Review Date: 12/12/2013 | Author: Art C., Pflugerville, TX

Comments: He was efficient, quick and affordable.

Review Date: 12/11/2013 | Author: a Neighbor, Manchaca, TX

Comments: Great job

Review Date: 12/06/2013 | Author: a Neighbor, Austin lakeway, TX

Comments: very efficient

Review Date: 10/25/2013 | Author: Barbara C., Buda, TX

Comments: Very please buy their prompt service and how honest and professional they were !

Review Date: 10/01/2013 | Author: a Neighbor, Austin, TX

Comments: Quick to respond...

Review Date: 09/29/2013 | Author: a Neighbor, Austin, TX

Comments: Honest, efficient, informative, timely, courteous.

Review Date: 09/19/2013 | Author: Steve S., Austin, TX

Comments: Very professional - Knowledgeable. Prompt. Highly recommended!

Review Date: 09/04/2013 | Author: Rex Y., Austin, TX

Comments: Edgar came by at my convenience and was on time. He found the problem quickly.

Review Date: 08/20/2013 | Author: a Neighbor, Manor, TX

Comments: good service, good work, fair price !

Review Date: 08/16/2013 | Author: a Neighbor, Austin, TX

Comments: Edgar called me right away. And was ready to come to the house within the hour. He was friendly, professional and helpful.

Review Date: 08/16/2013 | Author: Joyce G., Round Rock, TX

Comments: My husband and I felt that Edgar was very fair and affordable with his prices. He did not try to sell us parts we didn't need. In fact, he showed us the exact parts he was replacing and why. We will definitely use Ram Air for all of our AC needs.

Review Date: 08/10/2013 | Author: Pj S., Austin, TX

Comments: These called me back within minutes and then were at my door in less than 90 minutes. They brought all the tools and parts with them and had the first problem fixed in 25 minutes. The second issue that ABA Appliance has worked on several times (and never were able to address) was fixed for $48 by Ram Air - these guys are great - my new AC heroes

Review Date: 08/10/2013 | Author: Nan P., Austin, TX

Comments: Did not find any issues but completed check of all the systems to make sure they were working correctly. Appreciated not being sold services which were not necessary. Very honest and timely.

Review Date: 08/09/2013 | Author: Lydia G., Taylor, TX

Comments: Very prompt, friendly, did a good job.

Review Date: 08/09/2013 | Author: Susan H., Austin, TX

Comments: They were great. I had a lot of questions which were answered completely and I learned a lot. I will use their services again as the need arises and I recommend them, The repair and service took much less time than I anticipated. Very professional and nice people.

Review Date: 08/02/2013 | Author: a Neighbor, Pflugerville, TX

Comments: They arrived quickly. Price seemed ok. Will call them again.

Review Date: 07/28/2013 | Author: a Neighbor, Elgin, TX

Comments: Edgar was quick to arrive to fix our unit. Quick diagnosis and fast fix. Fair prices.

Review Date: 07/24/2013 | Author: Deborah K., Round Rock, TX

Comments: They came out to our house at 9 pm and fixed our a/c. The tech that showed up was very efficient and nice. He explained what the problem was, how he was going to fix it, and how to avoid it in the future. Edgar followed up by telephone throughout the visit to make sure we knew what was happening. Great service!

Review Date: 07/24/2013 | Author: a Neighbor, Austin, TX

Comments: They were punctual and communicated well with me. I wish they had a senior discount.

Review Date: 07/06/2013 | Author: Eric B., Austin, TX

Comments: Tech showed up on time and completed the work professionally.

Review Date: 07/04/2013 | Author: George G., Austin, TX

Comments: .

Review Date: 07/01/2013 | Author: Ella H., Kyle, TX

Comments: Edgar was very professional, and prompt. Edgar did a great job at a reasonable cost. We will call him again. Thanks Edgar for making our life comfortable again.

Review Date: 07/01/2013 | Author: James M., Austin, TX

Comments: Edgar was quick to respond to my AC call and was able to provide same-day service. And given the temperature hit 106 that day .....

Review Date: 06/30/2013 | Author: Isaac R., Round Rock, TX

Comments: Prompt,courteous, and knowledgeable at a fair price.

Review Date: 06/15/2013 | Author: Anne M., Kyle, TX

Comments: Great job. Very professional.

Review Date: 06/14/2013 | Author: John G., Austin, TX

Comments: I've used Edgar several times over the years at different properties. He always comes through with prompt reasonably priced service on any of my HVAC needs. Thanks again Edgar,

Review Date: 06/13/2013 | Author: Victor B., Round Rock, TX

Comments: These were great, very friendly and knowledgeable. Edgar and his group is great and I would recommend them to anyone!!

Review Date: 06/05/2013 | Author: Rory M., Austin, TX

Comments: A good price, great service. Did everything they said they would do. Would certainly hire again.

Review Date: 05/25/2013 | Author: Patty H., Round Rock, TX

Comments: This company is the first one that called and I accepted.They came on time.They completed the job on time and was respectful of me.

Review Date: 05/11/2013 | Author: Jack D., Pflugerville, TX

Comments: RAM AIR DID THERE JOB AND DID IT WELL. STORM L

Review Date: 05/06/2013 | Author: Oliver P., Round Rock, TX

Comments: It is very upsetting when you contract someone to do repairs at you home and they never show up at the scheduled time. Edgar came to my home twice and was exactly on time, both times. Edgar is customer service oriented and is able to speak to a non-HVAC person. He discovered the issue on day one, and was back the next morning to fix our A/C. I did call around after Edgar gave me the quote for the work, and i could have easily paid more than $500 using other contractors. Edgar also installed over flood protection on our drip pans which is very good preventive maintenance; never mention by other companies. bad news if there as an overflow

Review Date: 04/19/2013 | Author: Dan O., Austin, TX

Comments: Very professional, finished a day ahead of schedule

Review Date: 04/04/2013 | Author: David H., Kyle, TX

Comments: very professional and timely. Did a quality job

Review Date: 03/30/2013 | Author: Jacqueline G., Austin, TX

Comments: Edgar was very professional and did not try and oversell me on the name brand products. He had me a new complete unit installed within 2 days of the initial visit.

Review Date: 03/22/2013 | Author: Jeremy D., Pflugerville, TX

Comments: I would reccomend this company to anyone with air conditioning issues. Ram Air arrived ontime, Diagnosed the issue as a simple fix and did not try to drive up a higher billing rate. These guys are professional and trustworthy.

Review Date: 03/07/2013 | Author: Jenny E., Austin, TX

Comments: The representative called me within a minute of submitting the request. He came when he said he would come. He did the work in a timely manner, and his charges were very reasonable.

Review Date: 02/23/2013 | Author: a Neighbor, Austin, TX

Comments: Very satisfied.

Review Date: 01/06/2013 | Author: Michael C., Pflugerville, TX

Comments: We are very satisfied with the tech's manners and professionalism. He was very knowledgeable and resolved the issue. My wife and I will be more than happy to recommend Ram Air to our friends and family. We will definitely use Ram Air's services in the future. Thanks for a jod well done.

Review Date: 12/31/2012 | Author: a Neighbor, Austin, TX

Comments: They responded quickly to my heating needs, and there was no additional charge for service on Sunday.

Review Date: 12/21/2012 | Author: Shawn C., Pflugerville, TX

Comments: Very courteous, quick and honest.

Review Date: 10/09/2012 | Author: Patrick K., Austin, TX

Comments: Edgar was very responsive. I'm in FL and had an upset tenant in Austin. Edgar took care of everything in a couple of days including getting a crane to place the compressor on the roof. Oh, and he fixed a hanging kitchen cabinet door! I have a happy tenant so I'm a happy guy. I love this whole service magic/home advisor thing.

Review Date: 09/28/2012 | Author: Brian W., Austin, TX

Comments: Edgar was very knowledgable and very effecient. My ac wasn't blowing cold air,Edgar came out diagnosed the problem and had it fixed in ten minutes. I would definitely use him again!

Review Date: 08/13/2012 | Author: Carmen M., Austin, TX

Comments: Great work. Professional. Quick work.

Review Date: 06/29/2012 | Author: Rory M., Austin, TX

Comments: Was great; would hire again! Came when they said they would. Worked after hours.

Review Date: 06/24/2012 | Author: Ken H., Austin, TX

Comments: Fast, friendly, and effective.

Review Date: 06/07/2012 | Author: Arlinda A., Austin, TX

Comments: The service was quick and honest.

Review Date: 04/03/2012 | Author: Chris T., Austin, TX

Comments: He was quick to respond and did a great job. i will use him again

Review Date: 02/21/2012 | Author: James S., Georgetown, TX

Comments: excellant service for a late Sunday afternoon.

Review Date: 02/15/2012 | Author: Melissa B., Leander, TX

Comments: I needed repair on my furnace but wasn't sure what was wrong. Edgar came out 2 hours after I spoke to him. He diagnosed the problem and had it fixed in less than an hour. I am a widow with limited finances and was worried about the expense. Edgar was very professional and polite. My bill was less than two hundred dollars and that included the service call. I was extremely happy and will call Ram Air if I ever need service again.

Review Date: 01/18/2012 | Author: Angela P., Austin, TX

Comments: I thought it went good and the guy was nice

Review Date: 12/29/2011 | Author: Eric L., Pflugerville, TX

Comments: Excellent service. Very professional and explains what is needed and why. Will provide alternatives if they exist.

Review Date: 12/08/2011 | Author: Mark S., Cedar Park, TX

Comments: Our furnace went out. It was one of the coldest nights of the year in Austin. I sent in a request for a quote, hoping to get someone to our house by the next day. I receive some quick responses, including a phone call from Edgar Ramos at Ram Air. I called Mr. Ramos back and explained our problem. He was able to walk me through the problem so that he could find out what was wrong. He even was able, in my case, to get the furnace running to warm the house for our family. Mr. Ramos then came out the next day and replaced the part. He was extremely friendly and very knowledgeable. We cannot thank him and Ram Air enough!!!

Review Date: 12/03/2011 | Author: a Neighbor, Round Rock, TX

Comments: Would definitely recommend to a friend and will definitely use again.

Review Date: 11/18/2011 | Author: Charles K., Cedar Creek, TX

Comments: Quick, efficient, professional. Yes I'll use him again!!!!

Review Date: 10/07/2011 | Author: Susan S., Leander, TX

Comments: awesome service!

Review Date: 09/20/2011 | Author: Anne F., Round Rock, TX

Comments: Amazing.. got the job done quickly, efficiently and very professionally...

Review Date: 09/14/2011 | Author: a Neighbor, Pflugerville, TX

Comments: No comment

Review Date: 08/22/2011 | Author: Ryan F., Cedar Park, TX

Comments: I was caught between a rock and a hard place. I had a property with an attic A/C unit leaking water and dripping down onto the interior ceiling causing significant drywall damage. On top of that, it was a Saturday night. Not knowing where else to turn at that hour, I put in a service magic service request. I was given 3 companies to contact. Of the three, I only heard back from one - Ram Air - and Edgar was nice enough to come out on a Sunday afternoon to help me out. I still havent heard back from either of the other 2 companies 2 days later. I am very thankful for the strong customer service and will use Ram Air in the future.

Review Date: 08/21/2011 | Author: Loretta Y., Georgetown, TX

Comments: Ram Air did our repaiir quickly and at a very reasonable price, We are very happy with their seervice.

Review Date: 08/14/2011 | Author: Kenneth D., Austin, TX

Comments: Loved there service...very friendly and worth ever penny..

Review Date: 08/10/2011 | Author: Marshall H., Dale, TX

Comments: I was satisfied with the work and service.

Review Date: 07/24/2011 | Author: a Neighbor, Austin, TX

Comments: One of our ac units stop working one night. After talking to the lady at service magic I immediately received a call from Ram Air. This all took place at 10:30 p.m. They were out there the next day and repaired the unit the next. As far as cost, the service call was very reasonable. The repair itself was costly but I did not get a second estimate so I would not be able to compare it. We were very satisfied. Very friendly and professional. Definitely keeping Ram Air in the address book to service the units each year.

Review Date: 07/19/2011 | Author: Purusharth A., Austin, TX

Comments: Called right away and was on site within 30 minutes. Very courteous. Was agreeable to fixing the problem and not just replacing a bunch of parts to charge me. Will call him again if necessary.

Review Date: 06/16/2011 | Author: William G., Pflugerville, TX

Comments: Very quick service. Had my A/C fixed the same day. Price seemed to be fair. I will use them again.

Review Date: 06/08/2011 | Author: Cesar S., Austin, TX

Comments: Mr Edgar is the best in his trade. His price is very reasonabe. And he was so available when it came to service. As soon as I submitted my request, he literally called me within a minute. Now that is quick service. Everyone else I had to either leave a message or wait on quotes from their techs/managers. He is a hidden treasure in this trade of business.

Review Date: 05/29/2011 | Author: Philip H., Austin, TX

Comments: Wonderful service and the price was fair. It was a holiday weekend, too.

Review Date: 05/29/2011 | Author: a Neighbor, Austin, TX

Comments: Great and friendly service

Review Date: 05/26/2011 | Author: Joe S., Austin, TX

Comments: They came out immediately and fixed the problem and had a very reasonable service charge. They are my new A/C repair company. I Highly recommend them.

Review Date: 05/21/2011 | Author: Gerald K., Georgetown, TX

Comments: Prompt, friendly, efficient.

Review Date: 05/20/2011 | Author: Jordan T., Kyle, TX

Comments: He went above and beyond, and was very decently priced.

Review Date: 05/17/2011 | Author: a Neighbor, Pflugerville, TX

Comments: I was very pleased with the work Mr Ramirez provided. He was very knowledgeable and professional. He was in and out of my house in no time. I would definetly call this company again. Ms. Zavala

Review Date: 05/12/2011 | Author: Mark K., Pflugerville, TX

Comments: Edgar is extremely professional and very reasonable with his costs. I would definitely hire him for future projects.

Review Date: 05/10/2011 | Author: Russ K., Round Rock, TX

Comments: Professional, polite and will help you understand the issue and solutions needed...

Review Date: 05/05/2011 | Author: Linda D., Austin, TX

Comments: Technician was very friendly and explained what was required. Very quick to respond to request and arrived a little early!

Review Date: 05/02/2011 | Author: Art C., Pflugerville, TX

Comments: Great service. Called immediately and came in the next day. Performed repairs quickly. I appreciated his efficiency and professionalism

Review Date: 04/26/2011 | Author: Cf F., Manor, TX

Comments: Excellent service, very professional.

Review Date: 04/20/2011 | Author: Jennifer Z., Pflugerville, TX

Comments: Wil definitely recommend Edgar to anyone who needs HVAC work!

Review Date: 03/28/2011 | Author: Bryan H., Austin, TX

Comments: Edgar was friendly, knowledgeable, honest and prompt. I would recommend Ram Air to anyone.

Review Date: 03/26/2011 | Author: Joe P., Austin, TX

Comments: On time, properly equipped, up front and honest with his diagnosis.

Review Date: 03/20/2011 | Author: a Neighbor, Austin, TX

Comments: On-time and completed the work successfully within an hour. Great customer service skills! Would definitely hire Ram Air again.

Review Date: 01/18/2011 | Author: Susan F., Dripping Springs, TX

Comments: was a pleasure to work with. came to my home asap that day. got the work done the same day. would call again ..

Review Date: 10/12/2010 | Author: Susan B., Elgin, TX

Comments: Excellent service!

Review Date: 10/11/2010 | Author: a Neighbor, Bastrop, TX

Comments: Fair price. Edgar was on time and did very high quality work installling duct work and making the AC / heater run as it should.

Review Date: 09/20/2010 | Author: Kara H., Austin, TX

Comments: Edgar came the same day we called, which happened to be a Saturday. He was able to diagnose t he problem right away. Very professional and fast. A/C is working great now.

Review Date: 09/08/2010 | Author: Yvonne A., Elgin, TX

Comments: professional and fast

Review Date: 08/24/2010 | Author: Richard K., Kyle, TX

Comments: I was quite pleased when Edgar responded so quickly to my service request. He arrived on time as promised and determined the cause of my A/C problem in a very short period of time. His behavior was professional and the charge for the repair was reasonable. Overall, I would recommend Ram Air to others.

Review Date: 08/19/2010 | Author: Eric S., Elgin, TX

Comments: My AC went out and I kept getting the run around with all the other AC guys. No one was able to make it out that day I called and it was going to be a 2 - 3 day wait to get someone out to my house. I called Ran Air and I was treated like a person. Ram Air provided me with GREAT service. They were very fast and they knew what they were doing. If it wasn't for Ram Air I would be still stuck without AC right now. If I ever have anymore problems I will only call Ram Air.

Review Date: 08/18/2010 | Author: Brian` C., Austin, TX

Comments: The word "Outstanding" doesn't give Edgar enough credit for the promptness in completing the A/C repair on one of the hottest days of summer. Edgar's initial response to me was within 2 minutes of my sending in a request on SM and the job was completed long before I returned home for the day. He even found the capacitor which was jury-rigged by the last repairman that didn't have the correct part and changed it out for the correct part without charge. Thank you for being a Shining Star in a City (Austin) which I've found to be loaded with unreliable tradesmen. You're doing it right!

Review Date: 08/09/2010 | Author: Pat W., Buda, TX

Comments: Edgar was straight-forward and honest. This is the company we'll be dealing with going forward! EXCELLENT!

Review Date: 08/03/2010 | Author: Dorothy L., Bastrop, TX

Comments: I registered on servicemagic.com on Saturday morning. Within a very short time, I heard from Mr. Ramos. I was given the service charge and we set a time on Monday morning (my choice as he was willing to come out on Sat.) He worked quickly and was professional and friendly. I was shown additional things I could do to make my A/C unit work longer and the charges were less than I expected. I'll definitely call Ram Air when I next need a repair and I definitely recommend them.

Review Date: 07/11/2010 | Author: Steve F., Cedar Creek, TX

Comments: very efficient and on time . very helpful helping me understand the problem and the repair .will call again when needed

Review Date: 06/24/2010 | Author: Martha F., Cedar Creek, TX

Comments: Friday night our ac quit working. I called Edgar Sat morning and he came to do the repair that same morning. He did a great job. It was great to not have to wait all weekend or pay extra for the weekend call. The repair was quick and was quite affordable. Thanks Edgar.

Review Date: 06/15/2010 | Author: Mike A., Georgetown, TX

Comments: I could not have been happier. The technician, Edgar, was prompt, friendly, and polite. He fixed my problem in very short order, and spent the extra time it took to ensure that the problem was fixed properly. He offered helpful suggestions, and didn't try to pressure me into spending more than I needed to. Ram Air was less expensive and more thorough than another well known "big name" service company I had hired a week before. Excellent people and excellent value. I would hire them again with no hesitation. Highly recommended!

Review Date: 06/07/2010 | Author: John G., Elgin, TX

Comments: I submitted a request for a quote to have our AC repaired on the Sunday evening before Memorial Day. Edgar returned my call with 5 minutes and was at our home within an 1 1/2 hours and had fixed our AC with parts he carried with him within another 45 minutes. His charges would have been reasonable on a weekday but were exceptional considering the holiday weekend. Edgar is a kind, patient and experienced professional. I intend to use Edgar for all of my future AC needs and would highly recommend him.

Review Date: 05/18/2010 | Author: Valerie M., Dripping Springs, TX

Comments: Edgar was very quick to respond to our request. He came to our home to diagnose our unit immediately and he returned earlier than expected to fix the problem. After calling around to price the work with other contractors, Edgar/Ram Air was the least expensive. So far, we are very happy with the results and found Edgar extremely easy to work with.

Review Date: 04/16/2010 | Author: a Neighbor, ,

Comments: I got a great repair on my Air-Conditioning unit. Edgar is pleasant, worked hard and stayed focus. I am quite pleased and would be confident to refer him, absolutely.